Self-Exclusion & Account Suspension

Moris Hokins
Moris Hokins

At 888starz bet, we are committed to responsible gaming and providing players with tools to manage their gambling habits. If you wish to take a break from gambling, we offer account suspension and self-exclusion options to help you stay in control.

Closing or Temporarily Disabling Your Account

If you do not have gambling-related concerns but want to close your account, you can submit a request for account deactivation. Any remaining balance in your account can be withdrawn.

Should you decide to reopen your account later, you can contact our Support Team at [email protected], and we will assist you. Alternatively, you may choose to register a new account on our platform.

If you need a temporary break, you can select from the following suspension periods:

🔹 24-hour account suspension
🔹 48-hour account suspension
🔹 7-day account suspension
🔹 14-day account suspension
🔹 1-month account suspension
🔹 6-week account suspension

During the suspension period, your account will remain inaccessible. If a new account is created and detected, it will also be suspended. To request an account suspension, contact us at [email protected].

Long-Term Self-Exclusion

If you are concerned about your gambling behavior and need a longer break, you can request self-exclusion for six months or longer.

Once self-exclusion is activated:

✔ All associated accounts will be closed as per our User Agreement and applicable regulations.
✔ Your account will be locked with no option for early reactivation.
✔ After the exclusion period ends, you can request account reactivation, but a mandatory 24-hour waiting period will apply before access is granted.
✔ Additional identity verification may be required before your account is restored.

Please note that processing a self-exclusion request may take up to 48 hours.

We will also ensure that your details are removed from our marketing database within two days of activating self-exclusion and take all reasonable steps to stop sending you promotional content.

Do You Need Self-Exclusion?

If you’re unsure whether you should activate self-exclusion, ask yourself these questions:

✔ Is gambling affecting your job or daily responsibilities?
✔ Have you attempted to recover past losses through further betting?
✔ Are you receiving treatment for gambling-related issues?
✔ Do you gamble while under the influence of alcohol or other substances?

If you answered “Yes” to any of these, we encourage you to consider self-exclusion and seek professional support for responsible gambling.

At 888starz, we promote a safe and responsible gaming environment. If you need assistance, reach out to our Support Team at [email protected], and we will help you explore the best options for responsible gambling management.